Its been awhile since I dusted off my scanner. I updated from v3 to v4 but am having an issue. I tried searching the forum with no luck.
I opened up v3 and the software/hardware works fine. When I try to use v4 with all the hardware still connected I am able to calibrate just fine but the scans only result in a very small amount of vertices (v4=28 vertices, v3=117,746 vertices).
I did not change any settings from default. I made sure my drivers were updated but maybe someone has some advice.
I am using DAVID-CAM-1-C and Acer K1.