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[Solved] David crashes after automatic update

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[Solved] David crashes after automatic update

Postby mariusl » Tue Oct 16, 2012 8:41 pm

Hi
I updated my David when it asked to do so and after the update it opens and then a windows box comes up saying that the software has stopped working, windows is looking for a solution.
Please help :(
Regards
Marius

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www.cnccontrol.co.za
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Re: David crashes after automatic update

Postby mariusl » Wed Oct 17, 2012 7:29 am

Here is some information from the debugger.

david_2.JPG


david_1.JPG
Regards
Marius

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www.cnccontrol.co.za
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Re: David crashes after automatic update

Postby mariusl » Wed Oct 17, 2012 9:04 am

There seems to be a problem with the update process. I uninstalled David completely and then redid the installation from scratch. It now seems to be OK.
Regards
Marius

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www.cnccontrol.co.za
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Re: David crashes after automatic update

Postby Sven » Wed Oct 17, 2012 10:11 am

Thanks Marius,
That should not happen.
Does anyone else have a similar problem?
Sven
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Re: David crashes after automatic update

Postby tube » Wed Oct 17, 2012 1:14 pm

hallo
I think the UserSettings.xml is not equal in both versions

Frank
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Re: David crashes after automatic update

Postby Sven » Wed Oct 17, 2012 6:05 pm

The UserSettings.xml is re-created each time DAVID is closed. It should always be downward-compatible, so after the update, DAVID 3.5 will read and understand the settings from the previous version.
If that is not so, please send me your UserSettings.xml file.
You can delete the file (and all others in /Settings), then DAVID will start fresh with default settings.
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Re: David crashes after automatic update

Postby rjb10183 » Tue Feb 26, 2013 11:40 pm

Hi there

I just updated my USB David software to 3.5 and has just stopped working. It shows the following message. Dont really know what to do.

regards

Shailesh
Attachments
Untitled.png
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Re: David crashes after automatic update

Postby rjb10183 » Wed Feb 27, 2013 12:49 am

I have also tried installing .net framework 4.5
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Re: David crashes after automatic update

Postby rjb10183 » Wed Feb 27, 2013 1:07 am

Also I downloaded the free version of David 3.5.1 and it works fine. Also I have david 2.6 in this USB which works fine. Its just when I open David 3.5.1 from the USB copy it shows the error and crashes. Please help

Regards

Shailesh
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Re: David crashes after automatic update

Postby Sven » Wed Feb 27, 2013 8:22 am

Hi Shailesh,
Maybe there are some errors in the settings on your USB key. Please delete all files in the folder \DAVID3\Settings on your USB key, then start DAVID again.
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Re: David crashes after automatic update

Postby rjb10183 » Wed Feb 27, 2013 2:12 pm

Yup All good.
Thanks a lot Sven. Dont really know why this happened.
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Re: David crashes after automatic update

Postby anthracene » Fri Jan 17, 2014 10:27 am

Hello

Same problem as Shailesh with my new usb key.
Deleted file(s) in \DAVID3\Settings (only 1 file was in : language.xml)
Always the same problem
As a free version was working perfectly from my HDD I copied the content of \DAVID3\Settings (3 files : language.xml, Lasermotion.xml, UserSettings.xml) in the usb version.
Working
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Re: David crashes after automatic update

Postby Sven » Fri Jan 17, 2014 6:32 pm

Hi anthracene,
Thanks for your report.
That's strange. I have no explanation why the software should crash without Settings files, but not crash WITH settings files...
You can also launch DAVID from the HDD. As long as the original USB key is plugged in, DAVID will find the license there. Then the Free Edition will be Professional Edition.
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