Sorry for my late reply. I have returned from holidays and fought my way through internal topics, then e-mails etc...
Thank you all for your opinions! I agree with most.
CONTENTS AND INNOVATIONS
Gunter is right, a support-only praise DAVID forum is boring. We were always happy about new ideas, special setups beyond standard DAVID. DAVID has grown with that. Thank you! In the first years, we were sometimes able to implement new Feature Wishes and upload a new version within 24 hours, and see users benefit from that immediately. That was great fun! Today for each new idea we must make sure that
- it does not confuse other users
- the GUI does not get overloaded
- it is easy to use
- it does not have any side effects on other functions
- it is tested thoroughly
- it gets translated in 10 languages
- it is explained in user manual - again, several languages - and the manual is not even complete now
- the time invested in it must be worth it, i.e. it should be helpful for more than 2-3 users...
But still some "Feature Wishes" ARE implemented, so please keep posting them. Sometimes it may however take some patience... I will try to be more present in that section and respond to all Wishes.
However I have learned to be careful with promises of what and when we can offer. The business has become too complex, too many projects... Better not promise anything...
I look especially into "Bug Report". However it was neglected in the last weeks (holidays, exhibition preparations...). Sorry for that. Give me a few more days...
3RD PARTY, "RIVALS"
We always wanted this to be a user forum about 3D topics, with focus on DAVID, but not restricted to DAVID. We have "3rd party" and "3d printing" sections. I think we all agree that discussions about 3rd party cameras, projectors etc. are very helpful, we would not want to forbid that. We never have. Not only some customers, but also the DAVID company benefits from that: User setups inspire us to design our own products (see improvements to SLS-1 --> SLS-2 coming soon). User reports help us chose which hardware we finally put into our scanner packages and shop. We have developed our own special DAVID-CAM-3-M and our special projector because no product on the market was perfectly suitable - If you find one, let us know...
About rival 3D scanners: DAVID does not have to fear this competition. Many scanners have their advantages. Until now, these topics have been very limited, and there was never a clear "winner" over DAVID in general, so we won't censor this. Topics like "DAVID vs. Nextengine" are great for this forum (especially as long as DAVID does not clearly lose
We know that DAVID is very flexible, but not perfect for every customer, depending on requirements, we won't force them to use DAVID.
This "open mindedness" is visible to new guests here and proves them that they will get valid and objective (well maybe not 100% objective) information here. If we did not want that, we would also have to delete all "I have a problem with DAVID" threads and create a dream world of a perfect DAVID...
So it's good to make sure that competition does not take predominance in this forum (thanks @Walter and others) but for now I think it can remain as it was. I hate censorship in general (look at politics in some countries and in German history) so we delete as few posts as possible.
We (the DAVID team) will re-discuss about the forum. Maybe we will have to change the structure, maybe separate "standard support" - "scan results" - "beyond horizon setups" etc... Improve FAQ... Definitely we should invest more time here, and be more present. I'll do my best.
Please stay as open-minded, creative, helpful and friendly as you are!