Dear DAVID Community,

As you are probably aware, the entire DAVID company, team and product range has been integrated into HP Inc.
This forum is now read-only. Relevant content has been migrated to HP and merged into HP's Support Forums on November 1, 2016.

To start new discussions for 3D Scanning, please register and post your new topic at the HP Support Forums

Restructuring announcement.

Discussions about latest DAVID developments, beta versions...

Re: Restructuring announcement.

Postby Datto » Thu Jun 11, 2015 12:12 am

Problems with upgrading. Purchased activation key from certified reseller, but the [start upgrade] button was ghosted. Not impressed with the new system.
David-Laserscanner V.3.9.1 64 bit
Acer K-11 Projector
ImageSource DMK 42AUC03 with 12mm Computar lens
Toshiba satellite L655 Windows 7 Home Premium 64 bit
8GB RAM installed
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Re: Restructuring announcement.

Postby drndadoo » Thu Jun 11, 2015 10:59 am

Hey Datto

sometimes can be that if you copy/paste your upgrade code you pasted also a whitespace with it.
You can try to type it or to delete that last white space, maybe it could work.
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